Privacy Policy

Kountry Kards, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use the Kountry Kards & Hobbies website, how we use it, and the choices you have.

Depending on how you use our site, we may collect:

• Account information — such as a username and a hashed password when you register or sign in.
• Order information — items purchased, amounts paid, and fulfillment details when you check out online.
• Payment information — card and billing details are collected and processed by Stripe. We do not store full payment card numbers on our servers.
• Contact information — such as your name, email address, phone number, or message content when you submit our contact form or ask about buying or trading cards.
• Wishlist / binder data — cards and products you save, stored in your browser and, if you are signed in, associated with your account.
• Technical data — such as browser type, device information, IP address, and session cookies needed to keep you signed in and operate the site securely.

We use the information we collect to:

• Provide, maintain, and improve the website
• Process orders and communicate about purchases
• Respond to questions, trade inquiries, and support requests
• Operate accounts, wishlists, and authentication
• Protect against fraud, abuse, and security incidents
• Comply with legal obligations

We do not sell your personal information.

We use essential cookies to maintain login sessions and support core site functionality. Session cookies are httpOnly where applicable. You can control cookies through your browser settings, but disabling them may limit account features.

We use trusted providers to run parts of our business, including:

• Stripe — payment processing for online checkout. Stripe's use of your data is governed by their privacy policy.
• Hosting & infrastructure — to serve the website, store account and inventory data, and deliver email or operational communications when needed.

These providers process information only as needed to perform services for us and are subject to their own privacy and security obligations.

We keep information for as long as needed to provide our services, fulfill orders, maintain accounts, resolve disputes, and meet legal or accounting requirements. When data is no longer needed, we delete or anonymize it where reasonable.

You may request access to or correction of account information by contacting us. You can sign out at any time to end an active session. If you no longer want an account, contact us and we will handle deletion requests consistent with our legal and business record requirements.

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to remove it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be reflected on this page.

Privacy questions or requests? Contact Kountry Kards, LLC at [email protected], call 615-633-8415, or visit 563e South Water Avenue, Gallatin, Tennessee 37066.

See also our Terms & Conditions.